Published Globe & Mail, April 14, 2008
One dark night in 1972, the cockpit crew of Eastern Airlines flight 401, on approach to Miami International Airport, noticed an undercarriage warning light. All three pilots began focusing on the warning light and no one was left flying the plane. Was it really a problem with the landing gear, or was it a faulty light bulb? All three became “task fixated,” with one of them unintentionally disconnecting the autopilot while solving “the problem.” Flight 401 descended into the Everglades swamp, killing 101 people. Investigators discovered it was a burned-out bulb.
The accident led to changes in worldwide airline procedures: Now there must be a designated “pilot flying.” Pilots are taught three priorities: Aviate, navigate and communicate...
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Daniel F. Muzyka is Dean and RBC Financial Group Professor of Entrepreneurship at the Sauder School of Business at the University of British Columbia.
Darcy Rezac is managing director and chief engagement officer, Vancouver Board of Trade, author and international speaker on engaged leadership. He holds a commercial pilot's licence.
See other Globe and Mail articles by Daniel F. Muzyka and Darcy Rezac at,
Board Business Review, www.boardoftrade.com :
Globe and Mail, February 18, 2008; Sounding Board, Mar 08
2 comments:
Take this information and apply it to your job search. It will keep you from landing with your wheels up.
Thanks Gayle, good advice.
Darcy
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